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Returns and Refunds Policy


To be eligible for a return:

  • The product must be in new and unused condition.
  • The product must be in its original packaging.
  • Within 30 days from the date of purchase.
  • Industry purchase program orders are not eligible for return.

To initiate a return:


  • Returns will be refunded to the original form of payment so you can reorder.
  • Products cannot be exchanged.

Shipping charges: 

  • Original order shipping costs will not be refunded.
  • WTB is not responsible for the expense of the return shipping.
  • WTB strongly recommends using a return service that provides tracking number detail.
  • WTB is not responsible for loss or damages incurred during the return.