Returns and Refunds Policy
RETURNS AND REFUNDS POLICY:
To be eligible for a return:
- The product must be in new and unused condition.
- The product must be in its original packaging.
- Within 30 days from the date of purchase.
- Industry purchase program orders are not eligible for return.
To initiate a return:
- Visit https://www.wtb.com/pages/contact select "returns".
- Returns will be refunded to the original form of payment so you can reorder.
- Products cannot be exchanged.
Price Adjustments/Partial Refunds
- Items purchased at full or discounted prices that are later made available at a lower price do not qualify for a price adjustment/partial refund.
- Original order shipping costs will not be refunded.
- WTB is not responsible for the expense of the return shipping.
- WTB strongly recommends using a return service that provides tracking number detail.
- WTB is not responsible for loss or damages incurred during the return.