• HOME
  • PRODUCTS TIRES | SADDLES | WHEELS | COMPONENTS
  • TECHNOLOGY TIRES | SADDLES | WHEELS | GRIPS
  • ABOUT
    MISSION STATEMENT | ADVOCACY
  • RESOURCES
  • CONTACT US
    CONTACT WTB | INTERNATIONAL DISTRIBUTORS
Americas | Europe | Asia
RSS
NEWS|TEAM|VIDEO|DEALER LOCATOR

WTB Warranty Information
WTB, Inc. guarantees its products for twenty-four (24) months from the date of purchase: proof of purchase date is that specified on the receipt issued by an authorized dealer. A faulty product will be replaced by WTB, Inc. within the above-mentioned period if the defect is not due to carelessness, improper use or incorrect installation and provided the purchaser has reported the problem to WTB, Inc. within two months of detecting the defect. Non-compliance with the following indications invalidates any warranty: in which case WTB, Inc. will not be liable for any damage or injury possibly occurring. The warranty is offered only to the original purchaser and cannot be extended to third parties, and no dealer, agent or employee of WTB, Inc. is authorized to modify, extend and expand it. This warranty does not compromise any possible rights protected by the national laws regarding consumer goods, which the customer always has the right to exercise.
WTB LIMITED WARRANTY
Wilderness Trail Bikes, Inc. (“WTB”) guarantees its products for twenty-four (24) months from the date of purchase, subject to the following conditions:
1) The limited warranty applies only to the original owner of a WTB part purchased from a WTB authorized dealer; the warranty is void if ownership is transferred to a third party or purchased through an unlicensed channel;
2) The limited warranty does not extend to cover products damaged due to normal wear and tear, customer abuse, negligence, incorrect installation, improper maintenance, improper use, alteration, collisions, crashes, or intentional damage;
3) The limited warranty does not extend to cover damage resulting from causes other than non-conformities in material and workmanship, including but not limited to lack of technical skill, competence, or experience of the user; WTB tires are designed to be used with tubes, unless specified as UST compatible. Use of sealant/tubeless conversion kits will void all warranty;
4) Upon discovery of a defect, customer must deliver the part, postage paid, with a valid proof of purchase or copy thereof, and with a signed written description of the alleged defect, to WTB, Inc., within two (2) months;
5) Proof of purchase date is that specified on the receipt issued by an authorized dealer.
Failure to comply with the aforementioned conditions will invalidate the warranty. Additionally, WTB is not liable for any damage or injury caused as a result of use of a damaged product once damage has been detected. A faulty product will be repaired or replaced by WTB, Inc. within two months of receipt if it is determined, in the opinion of WTB, Inc., that the defect is not due to carelessness, improper use or incorrect installation and provided the purchaser has complied with the aforementioned requirements. By accepting replacement part, customer waives all right to other claims arising from the damage to the part.
Specifications of the warranty are subject to change at any time without notice.
DISCLAIMER
All other remedies, obligations, liabilities, rights, warranties, express or implied, arising from law or otherwise, including but not limited to, any claimed implied warranty of merchantability, any claimed implied warranty arising from course of performance, course of dealing or usage of trade, and any claimed implied warranty of fitness, are disclaimed by WTB and waived by the original owner. Some states, jurisdictions, countries, and provinces do not allow all of the limitations set forth herein, or the exclusion or limitation of incidental or consequential damages. If any provision is found unenforceable, only that provision shall be stricken and all others shall apply. This limited warranty does provide the original owner with certain legal rights and recourse and the original owner may possess other rights or recourse, depending on the state, jurisdiction, country, or province in which he or she resides.
If you have additional questions, please direct them via phone, or mail to:
WTB Warranty Department
475 Miller Ave.
Mill Valley, CA 94941
(415) 389-5040 ext. 10
WTB Logo
    • Follow us on Twitter Follow us on Facebook Follow us on Vimeo
    • WTB TCS : Tubeless Compatible System
    • WTB Weirwolf
    • WTB Technical Support
    •  
  • Products

    • Tires

    • XC Racing
    • XC
    • All Mountain
    • 29er
    • Cyclocross/Hybrid
    • Saddles

    • Racing
    • Performance
    • Recreation
    • Wheels

    • WheelSets
    • Rims
      • XC
      • All Mountain
      • DH/FR
      • 29er
    • Rim Strips
    • Components

    • Grips
  • Tags

    Ashland Spring Thaw Belgium Ben Cruz Bike Magazine Brad Benedict Brian Lopes British Columbia Bronson Canada Cyclocross World Championships DH Downieville Classic Dual Slalom England Fabien Barel France Greg Minnaar Italy Jamie Goldman Jason Moeschler Joe Lawwill Katie Compton kenya Kris Sneddon Levi Leipheimer Marin County Mark Weir Max Plaxton Mill Valley Mountain Bike Magazine Nano Raptor Northern California Rachel Lloyd Ryan Condrashoff saddle Santa Cruz Syndicate Sea Otter Slovenia TCS Tire UCI UST video wheel World Cup
  • Archives

    • February 2012 (1)
    • January 2012 (2)
    • December 2011 (5)
    • November 2011 (5)
    • October 2011 (2)
    • September 2011 (1)
    • August 2011 (3)
    • July 2011 (3)
    • June 2011 (3)
    • May 2011 (4)
    • April 2011 (1)
    • March 2011 (3)
    • February 2011 (3)
    • December 2010 (3)
    • November 2010 (2)
    • October 2010 (1)
    • September 2010 (2)
    • August 2010 (3)
    • July 2010 (2)
    • June 2010 (1)
    • May 2010 (2)
    • April 2010 (3)
    • March 2010 (2)
    • February 2010 (2)
    • January 2010 (2)
    • December 2009 (5)
    • November 2009 (1)
    • October 2009 (5)
    • September 2009 (3)
    • August 2009 (5)
    • July 2009 (2)
    • June 2009 (4)
    • May 2009 (3)
    • April 2009 (6)
    • March 2009 (3)
    • February 2009 (1)
    • January 2009 (2)
    • December 2008 (3)
    • November 2008 (3)
    • October 2008 (5)
    • September 2008 (1)
    • August 2008 (5)
    • July 2008 (4)
    • June 2008 (5)
    • May 2008 (6)
    • April 2008 (6)
    • March 2008 (6)
    • February 2008 (10)
    • January 2008 (4)
    • December 2007 (2)
    • November 2007 (6)
    • October 2007 (8)
    • September 2007 (2)
    • August 2007 (1)

RSSTechnorati
NEWS|SPONSORSHIP|WTB JOB BOARD|LINKS
HOME | PRODUCTS | TECHNOLOGY | ABOUT WTB | RESOURCES | CONTACT
warranty info — © WTB all rights reserved — design: zoltron